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Oh Polly Reviews 51,482

TrustScore 4.5 out of 5

4.4

Ladies’ clothes shop

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the dresses, noting their beautiful designs and luxurious feel. The customer service team is frequently highlighted for being exceptionally helpful, prompt, and efficient in resolving issues, with many people appreciating their friendly and supportive apprSee more

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What people talk about most

Product

People report positive experiences with product, often praising the quality of clothing, especially dresses,… See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and… See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and… See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the stunning and expensive-looking… See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and appreciated… See more

Based on these reviews

Annie Nguyen

Rated 4 out of 5 stars

The dresses are gorgeous but a bit pricey for the material used for production. They go in and out of stock frequently for popular items, which I greatly appreciated since I didn’t need to wait too lo… See more

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Paige Ackers

Rated 5 out of 5 stars

Never have I ever received such amazing customer service. Kept me in the loop and up to date with my missing parcel I didn’t have to chase once! Big thanks to Elizabeth, Kasia, Lauren, Lowri & Georg… See more

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Satisfied customer

Rated 5 out of 5 stars

Verified

Really nice clothing and very friendly and helpful customer service. Unfortunately, small and especially larger sizes sell out too quickly and in most cases these products are never restocked. Howev… See more

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Agnieszka

Rated 5 out of 5 stars

I had an issue with receiving my parcel, but fortunately Oh Polly helped me resolve it quickly. After contacting the brand, I received a prompt response and effective support. It turned out that the… See more

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Company details

  1. #136 of 257 best companies in Ladies’ clothes shop

About Oh Polly

Written by the company

Founded in 2015, Oh Polly is a rapidly growing global fashion brand coveted for our timeless occasionwear, trending styles and standout party pieces, all designed exclusively in-house. The ultimate online destination for women’s clothing, in 2019, we were the 3rd fastest-growing exporter and 10th fastest-growing SME in the UK, as ranked by The Sunday Times. With a huge online presence and social following, we compete with some of the most established fashion brands out there. You can shop our latest collections now at www.ohpolly.comNEW INDRESSESFAQsCONTACT US

Our promise to you

Written by the companyHelpYou can contact our customer service team by emailing hello@ohpolly.com. Our friendly and hard-working agents are available 24/7 and will be happy to help you.DeliveryWe ship worldwide, offering a wide range of delivery services; from standard UK delivery, to express delivery, next day delivery and click & collect. A delivery estimate will be provided at checkout.

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