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Oh Polly Reviews 51,482
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4.4
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Review summary
Based on reviews, created with AI
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the dresses, noting their beautiful designs and luxurious feel. The customer service team is frequently highlighted for being exceptionally helpful, prompt, and efficient in resolving issues, with many people appreciating their friendly and supportive apprSee more
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What people talk about most
Product
People report positive experiences with product, often praising the quality of clothing, especially dresses,… See more
Customer service
Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and… See more
Staff
Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and… See more
Quality
Reviewers highlight positive aspects of quality. Many customers praise the stunning and expensive-looking… See more
Order
Customers had ambiguous experiences with order. While some found the ordering process easy and appreciated… See more
Based on these reviews
The dresses are gorgeous but a bit pricey for the material used for production. They go in and out of stock frequently for popular items, which I greatly appreciated since I didn’t need to wait too lo… See more
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Never have I ever received such amazing customer service. Kept me in the loop and up to date with my missing parcel I didn’t have to chase once! Big thanks to Elizabeth, Kasia, Lauren, Lowri & Georg… See more
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Verified
Really nice clothing and very friendly and helpful customer service. Unfortunately, small and especially larger sizes sell out too quickly and in most cases these products are never restocked. Howev… See more
Company repliedUsefulShare
I had an issue with receiving my parcel, but fortunately Oh Polly helped me resolve it quickly. After contacting the brand, I received a prompt response and effective support. It turned out that the… See more
Company repliedUsefulShare
Company details
- #136 of 257 best companies in Ladies’ clothes shop
About Oh Polly
Written by the company

Founded in 2015, Oh Polly is a rapidly growing global fashion brand coveted for our timeless occasionwear, trending styles and standout party pieces, all designed exclusively in-house. The ultimate online destination for women’s clothing, in 2019, we were the 3rd fastest-growing exporter and 10th fastest-growing SME in the UK, as ranked by The Sunday Times. With a huge online presence and social following, we compete with some of the most established fashion brands out there. You can shop our latest collections now at www.ohpolly.comNEW INDRESSESFAQsCONTACT US
Our promise to you
Written by the companyHelpYou can contact our customer service team by emailing hello@ohpolly.com. Our friendly and hard-working agents are available 24/7 and will be happy to help you.DeliveryWe ship worldwide, offering a wide range of delivery services; from standard UK delivery, to express delivery, next day delivery and click & collect. A delivery estimate will be provided at checkout.
